Category: Uncategorized

  • 2024.09.23

    This release includes some new features, improvements, and bug fixes.

    Console

    False OTP:

    We’ve implemented metrics to track the frequency of failed OTP attempts for trailers. This enhancement helps identify trends and potential security issues, ensuring better accountability and safety. To view this, go to Metrics & Reports and select Trend View under the Security tab to see the frequency of failed OTP attempts for trailers.

    Trailers with Unauthorized Drivers:

    This feature allows us to monitor and analyze the number of trailers operated by unauthorized drivers over time. By tracking this data, we can improve fleet security and compliance. To review this, go to Metrics & Reports and select Trend View under the Security tab to analyze trailers operated by unauthorized drivers.

    Locked/Unlocked Trailer Doors:

    We’ve introduced metrics to capture and analyze the status of trailer doors (locked or unlocked). This data is crucial for improving security protocols and ensuring cargo safety. To view this, go to Metrics & Reports and select either Snapshot View or Trend View under the Security tab to analyze trailer door statuses.

    Subscription Completion Update:

    We’ve updated the payment model to align with Hub installations, ensuring smoother subscription processes and providing users with a clearer billing experience.

    Access Restriction Based on Subscription:

    This feature restricts access to specific network functionalities within the fleet management app when there is no active subscription. Controlling access to sensitive features enhances security for secure equipment, authorized tractors, and designated zones.

    SEO Enhancements:

    We’ve made crucial updates to our website’s SEO to improve visibility and searchability. These improvements are essential for attracting more users and increasing overall engagement.

    Security OTP:

    We’ve added a new section for one-time passwords (OTPs) specifically for fleet managers. This allows for secure unlocking of trailers, enhancing equipment security. To use this feature, go to the Security App and select One Time Password to view a list of all authorized equipment. Fleet managers can select equipment and generate an OTP, which drivers can use to unlock trailers via the L5’s Trailer Fob phone app.

    Metrics Updates:

    We’ve enhanced our analytics to capture detailed metrics on TMU battery levels, GPS loss instances, false PIN entries, OTP and PIN usage, and Hub connectivity issues. This comprehensive data allows for informed decision-making and continuous improvement.

    Driver App

    This release introduces a new look and significant improvements to the app’s unlocking features and overall user experience.

    New Features:

    • New Logo: Fresh branding with a new logo!
    • Name Change: “Level5 Driver” is now Admiral Go.
    • Full Redesign: Complete overhaul of the app’s UX, including smoother authentication flows and improved error handling.

    Improvements:

    • Core Unlocking Enhancements: All core unlocking features (Auto Fob, Manual Unlock, OTP Unlock, Reusable Password Unlock) have been enhanced to allow trailers sufficient time to run security protocols.
    • Technician Logging: Technicians now have better logging capabilities for diagnostics and troubleshooting.
    • Initialization Message: New snack message to keep drivers informed of app processes during initialization.

    Bug Fixes:

    • Resolved communication issues between trailers and Admiral Go.
    • Fixed a crash issue when Bluetooth was turned off.
    • Fixed crashes caused by multiple Auto Fob interruptions on Android devices.
  • 2024.10.28

    This release includes some new features, improvements, and bug fixes.

    Console

    Door FLT

    This feature allows users to create, read, update, and delete reusable passwords for doors installed on equipment, enhancing security and accessibility. To use this feature, go to the Security App and select Door FLT to see a list of all authorized equipment. You can then select the equipment and create, update, or delete the door fleet password.

    Door OTP

    This feature allows users to manage one-time passwords (OTPs) for doors on equipment. This feature supports creating, reading, updating, and deleting OTPs, providing a secure access method. To use this feature, go to the Security App and select Door OTP to see a list of all authorized equipment. You can then select the equipment and create, update, or delete the door one-time password.

    Equipment History

    This enhancement enables the Fleet App to retrieve and display the history of events related to each piece of equipment, offering users better visibility into usage and security activities. To check the equipment history, go to the Fleet App and select the desired equipment in the Equipment List. Click on the View History button to see its history.

  • Level5Freight Terms of Service

    Last updated: Aug 6, 2025.

    Welcome to Level5Freight, provided by Level5Fleet Corp. (“we,” “us,” or “our”). By using our software platform (the “Platform”), you (“User” or “you”) agree to these Terms of Service (“Terms”). Please read them carefully.

    1. Acceptance of Terms

    By registering for or using Level5Freight, you agree to be legally bound by these Terms. If you do not agree, you may not access or use the Platform.

    2. Scope of Services

    Level5Freight is a technology platform designed to facilitate automated freight matching between shippers and carriers, providing TMS and WMS tools, real-time tracking, and built-in security features.

    Level5Freight:

    • Facilitates secure communication and transaction coordination between shippers and carriers.
    • Enables users to set their own pricing terms.
    • Provides data points on licensing, insurance, and authority for informational purposes only.
    • Automates matching based on shipper-defined criteria.

    3. What We Do Not Do

    Level5Freight explicitly is NOT:

    • A freight broker, carrier, or freight forwarder.
    • Responsible for negotiating, dispatching, or controlling freight.
    • Responsible for handling or processing payments.
    • Issuing, guaranteeing, or assuming liability for Bills of Lading.

    4. Account Registration

    To use the Platform, users must create an account providing accurate and current information. Users are responsible for maintaining the confidentiality of their account credentials and for all activities associated with their accounts.

    5. Fees and Payment

    Level5Freight charges usage-based fees linked to platform tools (e.g., load creation, security tracking). Fees are clearly indicated at the time of usage. Payments are handled directly between shippers and carriers. We do not process or intermediate financial transactions.

    6. User Responsibilities

    Users agree to:

    • Provide accurate information and update it promptly.
    • Verify independently all documents, licenses, insurance, and credentials.
    • Assume full responsibility for decisions made based on data provided via the Platform.

    7. Communication and Security

    We provide secure, in-platform communication tools designed to reduce theft and fraud. While users may communicate externally, Level5Freight expressly disclaims liability for outcomes resulting from off-platform interactions.

    8. Data and Privacy

    Level5Freight handles personal data according to applicable privacy laws. By using our services, you consent to our Privacy Policy.

    9. Intellectual Property

    Level5Freight software and its components are proprietary property of Level5Fleet Corp. You may not copy, modify, distribute, or reverse-engineer any software or system features.

    10. Disclaimer and Limitation of Liability

    Level5Freight services are provided “as-is” without warranties of any kind. We do not guarantee uninterrupted or error-free service. To the maximum extent permitted by law, Level5Fleet Corp. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.

    11. Indemnification

    You agree to indemnify and hold Level5Fleet Corp. harmless from claims, damages, liabilities, losses, or expenses arising from your use of the Platform or violation of these Terms.

    12. Termination

    We reserve the right to suspend or terminate your account at our discretion, particularly for violation of these Terms, fraudulent activities, or unauthorized use.

    13. Governing Law

    These Terms are governed by and construed according to the laws of British Columbia. Any disputes arising out of these Terms will be resolved exclusively in the courts located in British Columbia.

    14. Changes to These Terms

    We reserve the right to update these Terms at any time. Changes will be effective upon posting to the Platform. Continued use of the Platform constitutes acceptance of the revised Terms.

    By clicking “Accept” or otherwise using Level5Freight, you confirm your understanding of and agreement to these Terms.