Level5Fleet

Author: Harold Ishebabi

  • Level5Freight Terms of Service

    Last updated: Aug 6, 2025.

    Welcome to Level5Freight, provided by Level5Fleet Corp. (“we,” “us,” or “our”). By using our software platform (the “Platform”), you (“User” or “you”) agree to these Terms of Service (“Terms”). Please read them carefully.

    1. Acceptance of Terms

    By registering for or using Level5Freight, you agree to be legally bound by these Terms. If you do not agree, you may not access or use the Platform.

    2. Scope of Services

    Level5Freight is a technology platform designed to facilitate automated freight matching between shippers and carriers, providing TMS and WMS tools, real-time tracking, and built-in security features.

    Level5Freight:

    • Facilitates secure communication and transaction coordination between shippers and carriers.
    • Enables users to set their own pricing terms.
    • Provides data points on licensing, insurance, and authority for informational purposes only.
    • Automates matching based on shipper-defined criteria.

    3. What We Do Not Do

    Level5Freight explicitly is NOT:

    • A freight broker, carrier, or freight forwarder.
    • Responsible for negotiating, dispatching, or controlling freight.
    • Responsible for handling or processing payments.
    • Issuing, guaranteeing, or assuming liability for Bills of Lading.

    4. Account Registration

    To use the Platform, users must create an account providing accurate and current information. Users are responsible for maintaining the confidentiality of their account credentials and for all activities associated with their accounts.

    5. Fees and Payment

    Level5Freight charges usage-based fees linked to platform tools (e.g., load creation, security tracking). Fees are clearly indicated at the time of usage. Payments are handled directly between shippers and carriers. We do not process or intermediate financial transactions.

    6. User Responsibilities

    Users agree to:

    • Provide accurate information and update it promptly.
    • Verify independently all documents, licenses, insurance, and credentials.
    • Assume full responsibility for decisions made based on data provided via the Platform.

    7. Communication and Security

    We provide secure, in-platform communication tools designed to reduce theft and fraud. While users may communicate externally, Level5Freight expressly disclaims liability for outcomes resulting from off-platform interactions.

    8. Data and Privacy

    Level5Freight handles personal data according to applicable privacy laws. By using our services, you consent to our Privacy Policy.

    9. Intellectual Property

    Level5Freight software and its components are proprietary property of Level5Fleet Corp. You may not copy, modify, distribute, or reverse-engineer any software or system features.

    10. Disclaimer and Limitation of Liability

    Level5Freight services are provided “as-is” without warranties of any kind. We do not guarantee uninterrupted or error-free service. To the maximum extent permitted by law, Level5Fleet Corp. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.

    11. Indemnification

    You agree to indemnify and hold Level5Fleet Corp. harmless from claims, damages, liabilities, losses, or expenses arising from your use of the Platform or violation of these Terms.

    12. Termination

    We reserve the right to suspend or terminate your account at our discretion, particularly for violation of these Terms, fraudulent activities, or unauthorized use.

    13. Governing Law

    These Terms are governed by and construed according to the laws of British Columbia. Any disputes arising out of these Terms will be resolved exclusively in the courts located in British Columbia.

    14. Changes to These Terms

    We reserve the right to update these Terms at any time. Changes will be effective upon posting to the Platform. Continued use of the Platform constitutes acceptance of the revised Terms.

    By clicking “Accept” or otherwise using Level5Freight, you confirm your understanding of and agreement to these Terms.

  • How Admiral Works

    What Admiral Offers

    Admiral suite consists of the Hub, Valve, Fob, Lock, Console and Driver App. Applications include preventing cargo or whole trailer theft, pilferage, shipment misdirection, fictitious pickups, mis-pulls due to appointment errors, preserving food integrity in Reefers, BOL virtual sealing for operational efficiency, enforcing trailer docking processes to prevent injuries, enforcing trailer holds for maintenance, etc.

    The console is a web application for operators to set access parameters. Synchronous REST APIs and asynchronous notifications provide integration point with your logistics software. The Hub is an edge computer installed on the trailer, it’s the brain behind the autonomy, controlling access based on preset parameters. The Hub additionally provides trailer and load-integrity visibility via GPS and vibration sensors. The Valve ensures the trailer remains immobile until an authorized driver is verified, by controlling the trailer’s spring brakes. The Lock secures cargo doors, opening only within designated geofences and times, with built-in smoke detection for emergency situations.

    The Fob is A tractor-installed device that communicates with the Hub to authorize trailer access. Unlike a car’s fob, Admiral’s Fob is permanently installed on the tractor. Further, unlike a car’s fob, Admiral’s Fob does not always unlock a trailer – it can only unlock if the trailer allows it. The mobile app offers “keyless entry” for the driver as an alternative to Fob. The app behaves the same as phone-based car keyless system. Since a driver is not allowed to take any trailer, the Driver App has Augmented Reality features that shows the driver which trailer they can hook to, as well as information on pre-trip inspections to assist with pre-trip.

    How It Works

    Setting up Admiral is straightforward:

    • Operators input access parameters into the Admiral Console, defining which drivers can access specific trailers, when, and where, and who can open doors.
    • The Hub, installed on the trailer, downloads these parameters and listens for signals from the Fob or Driver App to authenticate access.
    • Upon successful verification, the Valve activates or deactivates as needed. The door Lock activates when in designated safe-zones during specified times.